Frequently asked Questions

What shipping methods are available?

Right now we ship with Post Serbia only, EMS is also available.

Do You Ship Internationally?

Where are you shipping from?

Do i receive confirmation email after ordering?

Will I receive tracking number?

How Long Will It Take To Get My Package?

What If I haven’t received the order?

Do I have to pay taxes and custom duties on my product?

What If I my package gets seized?

What if I didn't pick up the package and it is returned?

Can I cancel my order?

Can I change the order?

What Payment Methods Are Accepted?

What ratio should I choose?

Where should I spray perfume?

How long does the fragrance smell last on the skin?

Can perfumes change their scent?

I ordered a long time ago and I did again now and the smell isn’t 100% the same as the last time, why?

I received an extra product that I did not order.

Why is my tracking number not updating?

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